GLOBAL AUSTRALIAN AIRLINE
A global Australian airline was getting bogged down while implementing a complex new HR program across their enterprise. Due to the complex nature of their interdependent systems and countries of operation and associated regulation, the bug tracking, ticket and task management process was clunky and causing overall project timeline delays.
Quick Base Solution
Emendo Solutions implemented a custom built Quick Base app to track task, bugs and tickets. The app utilised Quick Base native reporting and notification capabilities to keep a geographically dispersed team connected and informed. Complex testing scenarios were managed efficiently and the QuickBase app drove a 15% savings in the overall HR implementation project timeline. The app drove cost savings and a thoroughly tested solution that worked.
The functionality and friendly user interface far surpassed the capabilities of the company’s PMO and testing tools. The daily reports are extremely useful by assisting team members to action what was required as well as giving appropriate stakeholders a view of any changes, eliminating the need for unnecessary meetings.
The customisable reports allowed easy tracking of overdue tickets, and highlighted priority tickets. The ability to change the ticket type while keeping the activity history is a great feature, which otherwise would have meant creating two or more different tickets.Lemai
RESOURCE EXPLORATION COMPANY
With over 100 exploration projects to budget each Financial Year, 10 globally dispersed project managers used a series of MS Project and Excel based spreadsheets to calculate their forecasted annual budget. Then throughout the year the board require a monthly update on actual vs. forecast. The messy process was time consuming and error prone, and there was no data security whatsoever.
Quick Base Solution
Emendo Solutions implemented a custom built Quick Base app using native Quick Base capabilities to create and modify budget vs. actual data and report back to the board. The cloud based solution has reduced the time needed to create and validate board level monthly reporting by 90%. The built in Roles in Quick Base mean each user gets access to only the data they need. Finally, rather than getting bogged down in many versions of the same Excel spreadsheets, audit controls are in place and multiple Project Managers can work simultaneously on shared projects.
Since we have a strong IT background, partnering with the team at Emendo Solutions to help create the database model and set up all of the relationships and dynamic form rules worked out great. I am having no trouble tweaking reports and forms for my users base. We can customise the visual aspects for users that get them on board…and I can use permissions to protect the integrity of the data.
The notification and automatic emailing functions save us a lot of time. Create a report once and setup the distribution list and frequency…it is easy to set and forget.William
COFFEE IMPORT AND ROASTING
A prominent premium Australian coffee roasting business has to coordinate hundreds of green coffee purchases each year. It was a nightmare trying to manage the pipeline of fixed price, future price, ForEx deals and container shipments, let alone trying to provide realistic inventory and cash flow projections based on projected consumption and anticipated arrivals.
Quick Base Solution
Emendo Solutions implemented a proprietary Quick Base app to track track all purchases and shipments…providing daily what if analysis to assist in making purchase and price/ForEx decisions. After Emendo integrated a feed from our inventory system, we can now provide management up to date projections on inventory weeks of supply and cash flow…all in a secure multi-user environment. The reports are presented in an easy to read “stop light” format the most pressing tasks are worked on first.
With no internal IT, it was great to be able to discuss the functionally we required, and then leave it to Jeff and his team to translate that into Quick Base. When we first bought QuickBase we struggled to get momentum because of the complexity of the system, but once we engaged Emendo Solutions it only took a few weeks and we have an operational system.James